Welcome to the nuts and bolts of Clairamber's!
Here you will find most of the answers you are looking for, but if
you can't, please feel free to contact me. Clairamber's jewelry is
uniquely designed and handcrafted by me in Northern Wisconsin! I have
been creating jewelry for about four years and often look to my natural
surroundings for inspiration. And how lucky am I that I get to design and create for you! I do
custom orders for weddings, personal gifts, replications, and anything
else! If you have an idea to work through...give me a try!
Payment
Paypal is the best way for you to receive your items in a timely manner! I do accept money orders, however your item cannot ship until the money order has been cashed. Payment is expected within three days of purchase.
Shipping
I ship via USPS First Class because it is the most efficient and the least costly. Deliveries will usually take a few days and rarely more than a week when shipped via First Class. All shipments will include a delivery confirmation number that I will email to you the day of shipment. Items will be shipped within three business days of purchase. If you would like to purchase additional insurance, please email me for more information.
Refunds and Exchanges
Should you have any problems with your purchases, then I expect to hear from you! I stand behind my work and will fix any piece of jewelry that breaks. I want you to be happy with your purchases! *Please note* Buyers will be responsible for shipping costs to send items back for repair.
Returns
If your are not happy with your purchase, I will gladly issue a refund within the first 10 days. After all, you should know by then if you really like the piece, and I want you to feel good about your purchase.
Additional Policies and FAQs FAQ's
How do I care for silver-plated and sterling silver jewelry?
Silver will tarnish whether it is plated or sterling. My pieces contain both because if I can't find a component or finding in sterling silver I will typically use silver-plated over brass. Pieces should be kept in an airtight container or jewelry box to avoid tarnishing, especially if you use a humidifier or keep your jewelry in your bathroom, which tends to get hot and humid. Also, avoid showering with your silver pieces on, although I am guilty of this :) Some pieces tarnish faster than others, but if you keep with these practices you should only have to clean your pieces once a year.
What are your international shipping rates?
I am still new to shipping internationally, so please contact me for a quote. Rates average $5.50, but can vary depending on how soon you want your pieces and how many you have purchased.
Do you make custom pieces of jewelry?
I love to work on custom orders and often search the Alchemy listings for requests. Check out the catalog at www.clairambers.webs.com for recent custom orders. Come holiday time (or any other time for that matter) I will also "trade talents" for gifts, so please contact me if you are interested in making a trade.
Are you on Facebook?
YES!! You can visit Clairamber's at www.facebook.com/clairambersjewelry.
Payment
Paypal is the best way for you to receive your items in a timely manner! I do accept money orders, however your item cannot ship until the money order has been cashed. Payment is expected within three days of purchase.
Shipping
I ship via USPS First Class because it is the most efficient and the least costly. Deliveries will usually take a few days and rarely more than a week when shipped via First Class. All shipments will include a delivery confirmation number that I will email to you the day of shipment. Items will be shipped within three business days of purchase. If you would like to purchase additional insurance, please email me for more information.
Refunds and Exchanges
Should you have any problems with your purchases, then I expect to hear from you! I stand behind my work and will fix any piece of jewelry that breaks. I want you to be happy with your purchases! *Please note* Buyers will be responsible for shipping costs to send items back for repair.
Returns
If your are not happy with your purchase, I will gladly issue a refund within the first 10 days. After all, you should know by then if you really like the piece, and I want you to feel good about your purchase.
Additional Policies and FAQs FAQ's
How do I care for silver-plated and sterling silver jewelry?
Silver will tarnish whether it is plated or sterling. My pieces contain both because if I can't find a component or finding in sterling silver I will typically use silver-plated over brass. Pieces should be kept in an airtight container or jewelry box to avoid tarnishing, especially if you use a humidifier or keep your jewelry in your bathroom, which tends to get hot and humid. Also, avoid showering with your silver pieces on, although I am guilty of this :) Some pieces tarnish faster than others, but if you keep with these practices you should only have to clean your pieces once a year.
What are your international shipping rates?
I am still new to shipping internationally, so please contact me for a quote. Rates average $5.50, but can vary depending on how soon you want your pieces and how many you have purchased.
Do you make custom pieces of jewelry?
I love to work on custom orders and often search the Alchemy listings for requests. Check out the catalog at www.clairambers.webs.com for recent custom orders. Come holiday time (or any other time for that matter) I will also "trade talents" for gifts, so please contact me if you are interested in making a trade.
Are you on Facebook?
YES!! You can visit Clairamber's at www.facebook.com/clairambersjewelry.